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Better Places
We believe that the success of business, society and the environment are connected and that we must address them together to create meaningful and impactful solutions. As we take action on this strategy we are committed to sharing our journey and continually reporting on our progress.
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OUR MATERIAL ISSUES & 2025 GOALS

Putting People First
Planning for Success
Protecting our World
Partnering for change
Putting People First
We put our people at the heart of our business by nurturing an inclusive culture and investing in the quality of life of the communities we work and serve in.
Community investment & charity partnership
  • Develop a volunteering programme and
    achieve a year on year increase in staff volunteering annually
  • Increase our social value year on year with Planet Mark
  • Establish strategic charity partners
Employee health, wellbeing & safety
  • Achieve minimum 80% health & wellbeing ratings on our colleague survey
  • Develop robust training for all colleagues in health and safety throughout the whole business
  • Report and achieve 0 reportable accidents across all sites
  • Ensure 75% of cleaning colleagues have received financial education
Employee development & training
  • Ensure 100% of staff have a tracked development process with embedded goals and targets from our sustainability strategy
  • All staff have received sustainability training, bespoke for each department
  • Develop a structured cross-departmental mentoring programme to create a one-team ethos
Equality, inclusion & diversity
  • Achieve 70% inclusion average rating on our employee survey
  • Measure and map the demographic make-up of our employees at every level across the business and set goals to represent the London population
Work culture
  • Demonstrate how company values are embedded into every part of the business
  • Be a recognised employer of choice in our industry
Access to the profession
  • Widen the access to our profession by improving our recruitment process and participating in external collaborative programmes
Planning for Success
We inspire others to create a better world by transforming our business and delivering sustainable solutions to our clients.
Risk management & corporate governance
  • Conduct a full sustainability risk management review and develop a plan to target priority areas with named individuals responsible
  • Achieve the highest data quality score (20 points) with The Planet Mark Certification
Client sustainability journey
  • Create a customer journey map to contribute to our client’s sustainability goals
Communications & transparency
  • Map the stakeholder engagements needed to achieve our sustainability goals and implement a communication plan within 3 months of launching our sustainability strategy
  • Publicly report on our sustainability strategy progress on an annual basis
Technology & innovation
  • Research and evaluate the requirements of a cleaning consultancy service for the property sector
  • Review and evaluate technology improvements against each of our sustainability issues on an annual basis
Protecting our World
We are dedicated to taking urgent climate action across our entire business and encouraging everyone we work with to do the same.
Climate action: Energy & carbon
  • Become a net zero carbon business by 2030
  • Receive external sustainability recognition for our office refurbishment
Waste & pollution management
  • Eliminate all single-use plastics from the business
  • Achieve zero waste to landfill at our office
Biodiversity
  • Enhance positive biodiversity effects through all our sustainability goals while mitigating negative effects
  • Set and achieve one annual local conservation project
Partnering for change
We build strong relationships with others, so we can join forces and realise our mutual ambitions.
Service partner engagement & responsible products
  • Create and implement a sustainable procurement policy with associated action plans
  • Minimise the environmental impact of our top 10 products
Modern slavery
  • Ensure zero slavery and exploitation in our supply chain
Industry collaboration & thought leadership
  • Deliver 1 thought leadership pieces on sustainable cleaning for our industries
  • Participate in collaborative initiatives in improve the sustainability of the cleaning sector
Business certification

We have partnered with Planet Mark and are committed to measuring and reducing our carbon footprint year on year, and to measuring and reporting our social value contributions. On an annual basis, Planet Mark provides us with a full business certification, carbon footprint and social value contributions report, and associated targets. Read more about their process and our certification here.

Net zero carbon

We have committed to becoming a Net Zero Carbon business by 2030 through the Planet Mark’s Zeroby30 programme. This is an ambitious goal and we will be setting absolute reduction targets that will reduce our Scope 1 and 2 direct emissions to zero carbon. We will also be reducing our Scope 3 indirect emissions to as close to zero as possible and then offsetting the remaining carbon with exceptional schemes. We will provide updates on our progress through our reporting and by sharing our action plan to achieve this goal.

PlanetMark
SDG
Our strategy, Better Places, will contribute towards the UN Sustainable Development Goals (SDGs). As part of our ongoing commitment to transparency and continuous reporting we will share how Better Places aligns with and supports the SDGs.

We will also actively seek opportunities for collaboration because we know that together we can create positive progress for all.

Through Better Places we are committed to working with all of our clients to meet their sustainability goals and promoting initiatives which lay the foundation for a sustainable future.

If you would like to discover more about Better Places and our action plans for the future, email Chris Cain, Health, Safety and Sustainability Manager, betterplaces@regularcleaning.com

Policies

I am proud to work for a business that is deeply committed to taking care of its people and their communities, whilst striving to ensure that in everything we do we limit our impact on the environments that surround us. This is reflected in our commitment to achieving Net Zero carbon status by 2030 with an action plan in place to ensure this is accomplished. The cleaning industry has a great responsibility to take bold steps in ensuring we continue to protect people and the planet. Collaboration is key and I look forward to working closely with our partners and peers to ensure we all create better places for everyone, every day.

Chris Cain - Health, Safety and Sustainability Manager

I am proud to work for a business that is deeply committed to taking care of its people and their communities, whilst striving to ensure that in everything we do we limit our impact on the environments that surround us. This is reflected in our commitment to achieving Net Zero carbon status by 2030 with an action plan in place to ensure this is accomplished. The cleaning industry has a great responsibility to take bold steps in ensuring we continue to protect people and the planet. Collaboration is key and I look forward to working closely with our partners and peers to ensure we all create better places for everyone, every day.

Bryan Gallo, Site Manager, Bishopsgate, London

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Do you have questions about what life at Regular Cleaning is like?

Get in touch

What do our clients say?

“Regular Cleaning are one of the most professional, people oriented companies I have ever had a pleasure to work with. They really care about the people who work for them and the people they work with. As a company they are always looking at ways to not only improve themselves as a business but also innovate in order to provide ongoing value for money for their clients. Thank you for all that you do.”

“We have always had a one-team approach, they completely align with our standards, values and environmental initiatives and I would personally recommend them, to any FM team looking for a quality service, dedication, honesty and value for money.”

“Regular Cleaning are a professional family orientated business. They are always there when you need them and always give you a personalised service.”

“The speed at which you address concerns is second to none.”

“Throughout my experience of working with Regular Cleaning, I have always found them to be highly professional, dedicated, approachable and responsive to any requests that we make.”

“I cannot fault this company who has on so many occasions surpassed themselves and I do not hesitate in recommending them.”

“I’ve really enjoyed our partnership with Regular Cleaning, their enthusiasm and energy are inspiring!”

“Following the recent procurement exercise there was some trepidation that standards onsite would drop, however this has certainly not been the case. You have proved to be efficient, reliable and always willing to offer positive alternatives to existing issues or current working practices. We are extremely pleased to have you onsite and are glad we have been partnered with you.”

“We can’t thank Regular Cleaning enough for their support. It has made me very proud to be a part of the local Catford community, and in a time that can often leave people feeling stressed or saddened, has provided some much needed positivity.”

“The enthusiasm for training and development within Regular at all levels is very noticeable, real, and contagious.”

“A company that cares. Your approach is welcomed and I’m glad we work with you.”

We are based in Lewisham, South East London, giving us easy access to our client's sites to ensure we are always there when our clients need us.

Get in touch
Address

Aldworth House
1 Aldworth Grove
London SE13 6HJ

Contact

020 8690 4488
hello@regularcleaning.com

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