What
we do
London cleaning services for offices, mixed-use developments, retail, business parks, estates and shopping centres.
Our people-and-planet focused cleaning services offer the highest standards of commercial cleaning to businesses across London. We nurture relationships and constantly look for ways to develop and enhance the services we provide. We always choose the most sustainable cleaning products and equipment and have committed to measuring and reducing our carbon footprint every year, as well as measuring our social value impact through our partnership with Planet Mark.
Our values are at the heart of our friendly, reliable and personal service, and this is one of the primary reasons our client portfolio continues to grow. Today, our clients include leading property managing agents, major banks, insurance companies, legal and financial institutions, and large media organisations.
Our
Steps
to create better places with you
01
Getting to know each other
An informal chat, to learn about your objectives and identify any challenges you face.
02
Understanding your property
We arrange to meet you for a tour of your property to evaluate your service requirements.
03
Recommending a solution
We prepare a free, no-obligation proposal for a service plan tailored to meet your requirements.
04
Implementing our service
Our expert team begins delivering your bespoke plan, creating better places for your people.
05
Supporting you on the journey
We provide industry leading levels of support even beyond our cleaning remit. We build lasting client relationships and often collaborate on environmental or social projects. We support our colleagues' wellbeing and development through regular training.
What do our clients say?
Frequently asked questions
Our services are designed to suit a wide variety of businesses and properties, including mixed-use estates, retail and business parks, common areas within buildings, offices, flexible working spaces and shopping centres. Our cleaning and support services could include window cleaning, washroom hygiene services, specialist cleaning (kitchens, washrooms, carpets, hard flooring, upholstery, IT equipment, graffiti removal), pest control, waste management, fresh flower and plant supply.
No, unfortunately we don't offer cleaning services for domestic homes. We only serve commercial properties such as offices, business parks and shopping centres.
Yes we definitely can. Being a Sustainable Business is one of our core values and is an important part of our DNA. Our Sustainable business strategy Better Places is certified by Planet Mark. We have set ourselves the challenging goal of being Net Zero by 2030 and have a clear roadmap in place to achieve this. You will benefit from chemical free cleaning, the most sustainable product and equipment choices, a management team who reduce their impact by using electric vehicles and public transport as well as being paperless in the field. We operate from a modern sustainable service support centre. We have vast experience in supporting our clients with their own objectives even partnering to achieve awards and certifications together!
You are assured that the cleaning colleagues we provide to service your property are fully trained and vetted, we never use agency staff. By putting people at the heart of our business we create a positive culture where our people make a difference to our customers. We provide industry leading training and we take the welfare of our colleagues seriously. We provide development and benefits in a welcoming environment where all colleagues feel cared for, appreciated, rewarded and equal. As a Recognised Living Wage Service Provider, we will always provide you with a Living Wage compliant proposal allowing us to ensure that we are able to pay a 'fair days wage for a fair days work'.
Our contracts are based on an initial 1-year term. We will provide you with an annual contract review which takes into account any changes in your requirements as well as legislative changes. We focus on building lasting relationships; as a result we have very strong contract retention, with clients renewing contracts year after year.
You will be provided with an assigned contract management team who will be your named points of contact through the life of the contract. Our team will visit regularly, meeting with you as you require and taking time to audit standards, check on the welfare of our colleagues and to carry out all necessary Health & Safety checks. We will personalise our management approach to suit your needs and you will benefit from access to our experts in Health & Safety, Sustainability and Development & Wellbeing.